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TermsofService

Clear terms for using FernLex.

Last updated: August 2, 2026

Keytermsataglance

Clear agreement

Straightforward terms with no hidden clauses or confusing legal jargon.

Your responsibilities

You control your account, credentials, and client data confidentiality.

AI transparency

AI output supports your judgment—you remain the decision-maker.

Fair terms

Balanced liability, clear termination rights, and no unfair provisions.

1. Agreement

These Terms govern your access to and use of FernLex. By creating an account or using the platform, you agree to be bound by these Terms. If you are using FernLex on behalf of an organization, you represent that you have authority to bind that organization. Additional terms may apply under a signed enterprise contract, which supersede these Terms where conflicting.

2. Your responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Providing informed consent before AI employees act on matters
  • Complying with rules of professional responsibility regarding client data and privilege
  • Ensuring all uploaded content has proper authorization
  • Promptly notifying us of any unauthorized access or security incidents

3. AI output

AI output is not legal advice.

FernLex provides generated intelligence to support your professional judgment. You remain solely responsible for all decisions, filings, and actions taken based on AI output.

  • AI output may contain inaccuracies and should be verified
  • Human review is required where mandated by law or best practice
  • We do not guarantee the accuracy, completeness, or fitness of AI-generated content

4. Acceptable use

You agree not to:

  • Violate any applicable law or regulation
  • Infringe on intellectual property or privacy rights
  • Upload malicious code or attempt to compromise security
  • Reverse-engineer, decompile, or attempt to extract source code
  • Use the service to impersonate others or provide false information
  • Resell or redistribute the service without authorization
  • Use AI output to automate filings without human review where required by law
  • Circumvent usage limits or access controls

We reserve the right to suspend or terminate accounts that violate these terms, with or without prior notice depending on the severity of the violation.

5. Intellectual property

FernLex owns the platform, its software, and all associated intellectual property. You retain full ownership of:

  • All documents, matter data, and communications you upload
  • Your work product and legal outputs generated using the platform
  • Your firm's branding, templates, and custom configurations

We receive a limited license to process your data solely to provide the service. This license terminates when you delete your data or close your account.

6. Data & privacy

Your use of FernLex is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the service, you consent to the data practices described therein. Key points:

  • Your data is never used to train AI models
  • You can export or delete your data at any time
  • We never sell your data to third parties

7. Availability & support

We use commercially reasonable efforts to maintain platform availability. Your plan includes:

Uptime

Target uptime of 99.9%, with current status published on the status page

Support

Response times vary by plan tier

Maintenance

Scheduled windows communicated in advance

Enterprise SLA

Custom SLAs available for enterprise contracts

8. Fees & billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change fees with 30 days' notice before your next billing cycle
  • Overdue payments may result in service suspension after a 7-day grace period

9. Termination

You may cancel your subscription at any time. We may terminate for material breach with 14 days' written notice.

On termination:

  • Your access to the platform ends
  • Data export is available for 30 days after termination
  • Data is permanently deleted after the export window
  • Provisions that by their nature should survive termination will survive

10. Warranty & disclaimer

We warrant that the platform will perform materially as described in our documentation. However:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERNLEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless FernLex, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

13. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Delaware.

14. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

15. Contact us

For questions about these Terms:

legal@fernlex.com

We respond within 5 business days