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Client Portal

Your clients stay connected — without the complexity.

Secure portal access to matter visibility, documents, messaging, tasks, and billing. Clients see what they need — never internal firm data, attorney notes, or other clients' information.

48+
portal API routes
11
client pages
JWT
authentication
SSE
real-time events

Good morning, James

Here's what's happening with your cases.

Active Cases

3

Pending Tasks

5

Messages

12

Documents

28

Active CasesView all

Garcia Family Trust

Sarah Chen

1438Active

Carter Immigration

Michael Rodriguez

923Active

Westfield Estate

Sarah Chen

501Pending
Upcoming Deadlines

Submit medical records

Carter Immigration

Aug 28

Review trust document

Garcia Family Trust

Sep 3
Recent Messages
SC

Sarah Chen

I've uploaded the updated trust document for your review...

2h ago · Garcia Family Trust

MR

Michael Rodriguez

Please sign the authorization form when you get a chance.

1d ago · Carter Immigration

How It Works

From invitation to engagement

A simple 5-step journey from firm invitation to active client collaboration.

InvitationFirm sends a secure invite link with a time-limited token
SetupClient creates a password and accesses the branded portal
DashboardOverview of active cases, tasks, messages, and deadlines
EngageUpload documents, sign forms, message the team, pay invoices
Stay UpdatedReal-time notifications, AI insights, and deadline reminders
Documents

Secure document exchange

Clients upload, download, and organize documents through the portal. Everything goes through an approval workflow — nothing is published without firm review.

Evidence Vault

All documents across cases in one place — organized by folders with search and filter.

Upload Documents

Clients upload files (PDF, images, video, audio) up to 25MB. Files go to pending review.

Download & Preview

Download any document or preview PDFs directly in the browser.

Review Status

Clear badges show document status: pending review, approved, or rejected.

Communication

Real-time messaging, zero friction

Chat-style conversations per case with file attachments, read receipts, and live updates. Clients never need to check email for case updates.

Real-Time Messaging

Chat-style conversations per case with file attachments and read receipts.

SSE Live Updates

New messages appear instantly via Server-Sent Events — no page refresh needed.

Notification Center

Severity-based notifications for deadlines, tasks, documents, and messages.

AI Case Assistant

Clients ask questions about their cases and get AI-powered answers.

Tasks & Deadlines

Clients complete tasks on time

Only client-assigned tasks appear in the portal. Priority badges, overdue indicators, and custom deadline reminders keep everything moving.

Client Tasks

Only tasks assigned to the client appear — no internal firm tasks.

Mark Complete

Clients mark tasks as done or reopen them. Firm gets notified instantly.

Priority & Overdue

Priority badges and overdue indicators keep clients on track.

Deadline Reminders

Custom reminders (1 hour, 1 day before) with .ics calendar download.

Two Workspaces

Attorney workspace ↔ Client workspace

The firm manages everything internally. The client sees only what the firm shares. Same data, different views — with clear boundaries.

Attorney WorkspaceInternal

All cases (firm + client)

Full case management, internal notes, all documents

Portal settings

Configure permissions, welcome message, session timeout

Client portal management

Enable/disable access, send invites, reset passwords

Full billing

Invoicing, trust accounts, LEDES export, financial reports

AI intelligence

19 financial analyzers, billing suggestions, revenue leakage

Internal notes

Attorney work product, strategy notes, privileged communications

Client WorkspacePortal

Non-private cases only

Status, priority, attorney name, document/task counts

Documents

Download, upload (pending review), folder navigation

Secure messaging

Chat per case, file attachments, read receipts

Client tasks

Mark done/reopen, priority badges, overdue indicators

Deadlines

View deadlines, set reminders, download .ics files

Invoices & payments

View invoices, pay online (Stripe), payment history

Clients never see internal firm data, attorney notes, or other clients' information
Client Portal

Your clients stay connected — without the complexity.

FernLex gives clients a secure, branded portal to upload documents, message the team, sign forms, and track case progress — all permission-controlled, never showing internal firm data.

No credit card requiredSchedule a walkthrough