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Iris — Email & Communications Intelligence

Your inbox becomes part of the matter

Every email arrives, gets understood, links to the right matter, surfaces what matters, and turns into action — without anyone reading through the whole inbox.

14-category classificationDeadline extractionAutomatic matter linkingResponse drafting
14-category classification Deadline extraction Automatic matter linking Response drafting

Connect your inbox

Gmail or Outlook — one connection, full intelligence

Connect once via OAuth. FernLex syncs your inbox and starts classifying, linking and drafting immediately. The integration is the easy part — what FernLex does with the email is the story.

Gmail

OAuth sync · Real-time classification

Outlook

OAuth sync · Real-time classification

Immutable audit trails

Enterprise-grade security

What FernLex does next

Classifies in 14 categories

Every email tagged by type — court notice, client doc, deadline, billing

Links to the right matter

Automatic association with client cases based on content and context

Drafts replies for review

Iris prepares responses — you approve before anything sends

Two agents, one inbox

Iris classifies. Sage decides.

Iris handles classification, linking and drafting. Sage makes binding decisions on what needs attention, what can wait, and what must escalate — with conservative legal bias.

Iris

Email Intelligence

Classifies emails across 14 categories, extracts deadlines, links to the right matter and drafts replies. Iris triages the inbox so your team focuses on legal work, not email management.

14 categories

Document, court filing, billing, intake, litigation

Deadline extraction

Dates pulled and added to calendar

Matter linking

Emails connected to the right case

Auto-draft replies

Response ready for your review

14 categoriesDeadline extractionMatter linkingAuto-draft repliesRisk detection

Sage

Inbox Intelligence

Scores every email thread for priority, urgency, action required, safe-to-ignore, and escalation. Sage triages the inbox with conservative legal bias — client communications are never auto-ignored.

Priority scoring

0–100 composite score per thread

Urgency detection

Critical, high, medium, low, inbox

Safe-to-ignore judgment

Client emails never auto-ignored

Escalation routing

Low confidence → attorney review

Priority scoringUrgency detectionSafe-to-ignoreEscalation routingSilence awareness

How they work together on email

1Email arrives in inbox
2Iris classifies in 14 categoriesIris
3Iris extracts deadline + urgencyIris
4Sage scores priority (0–100)Sage
5Sage determines action requiredSage
6Iris links to the right matterIris
7Iris drafts response for reviewIris
8Sage escalates if neededSage
9Human reviews and sends

Automatic context

Every email finds its matter

No manual filing. No guessing which case an email belongs to. Iris reads the content, identifies the client, and links it to the right matter — automatically.

Incoming email

From: uscis@uscis.dhs.gov

Subject: Receipt Notice I-485

Case Receipt Notice: Your Form I-485, Application to Register Permanent Residence, has been received. Receipt Number: MSC2190045XXX. Filing Date: May 30, 2026.

USCISReceipt NoticeI-485

Linked matter

Green Card for Michael Carter

I-485 Adjustment of Status

Email linked to matter timeline
Receipt number added to case record
Filing date: May 30, 2026
Confidence95%

Task & Event Detection

From inbox to action in one click

Iris reads every email, identifies what needs to happen, and proposes tasks and events — ready for you to create with one click.

Court hearing notice — June 20

clerk@superiorcourt.gov·May 24, 2026
court filingLinked

Dear Counsel,

This notice is to inform you that a hearing has been scheduled in the matter of Smith v. TechCo, Inc., Case No. CV-2026-1187.

Hearing Date: June 20, 2026 at 10:00 AM

Location: Superior Court, Department 12

Please ensure all supporting documentation is prepared and filed prior to the hearing date. All parties must appear in person.

Regards,
Clerk of Court

Processed by Iris· 3 items detected

Iris detected 3 items from this email

Smith v. TechCo · 95% confidence

Proposed Tasks

2
proposedTask95%

Prepare appearance documents

Palmer — Attorney
·Deadline extracted from court notice
proposedTask90%

Gather supporting documents for hearing

Client — Dana Smith
·Required for June 20 hearing

Proposed Events

1
proposedEvent100%

Court hearing — June 20, 10:00 AM

June 20, 2026 · 10:00 AM
·Extracted from court filing
All items linked to Smith v. TechCo
Priority intelligence

Important messages surface first

Not all emails are equal. Iris scores urgency based on content, sender, deadline proximity and matter context — so critical messages are ranked and surfaced first.

Urgent

Arraignment scheduling notice

notices@superiorcourt.gov

Court notice — response deadline tomorrow

Surface immediately
Follow-up

Lease redline received

counsel@meridianprop.com

Document received — review and acknowledge

Next in queue
FYI

Re: Question about the trust amendment

robert.johnson@gmail.com

Client inquiry — routine status update

Batched for review

How priority scoring works

Sender identity

Courts, opposing counsel, insurers scored higher

Content urgency

Keywords like deadline, urgent, response required

Deadline proximity

How soon action is needed based on extracted dates

Matter context

Case status, pending actions, risk level

From communication to action

Every email becomes structured work

An email does not just sit in the inbox. Iris identifies what needs to happen next — a task, a follow-up, a deadline, a matter update — and creates it automatically.

task

Draft discovery response

Deposition notice triggered task

Smith v. TechCo·Assigned to Palmer
follow up

Follow up with client on medical records

Client email triggered follow-up

Okafor — Car Accident Claim·Assigned to paralegal
deadline

File response by Aug 15, 2026

Deadline extracted from court notice

Rivera — Custody Modification·Due in 5 days
matter activity

Matter timeline updated

Lease redline linked to matter

Westfield Holdings — Commercial Lease Review·3 events added

Not all emails generate action — only the ones that need it. Iris distinguishes between notifications, FYI messages and items requiring response.

Matter context

Email becomes part of the matter history

Every email linked to a matter becomes part of its timeline — visible alongside filings, documents and events. The full story, in one view.

CurrentEmailKey event

Lease redline received from landlord's counsel

Received Aug 14, 2026 · Redline of renewal and indemnity terms

Jun 10, 2023Key event

Original lease executed

Five-year commercial lease signed by Westfield Holdings

May 28, 2026

Estoppel certificate requested

Lender requested a tenant estoppel certificate

May 30, 2026

Renewal option notice filed

Notice of renewal delivered to landlord

Westfield Holdings — Commercial Lease Review

Commercial Lease · Active

Emails linked

12

Documents

8

Filings

3

Events

15

Connected to Atlas

Matter Intelligence tracks every email, document and filing as part of the case timeline — giving Atlas the full context for risk scoring, next-step recommendations and completeness analysis.

See Matter Intelligence

Human control

AI drafts. You decide.

FernLex does not send anything on its own. Every communication goes through your review — because client trust is not negotiable.

Review before anything sends

Every auto-drafted reply waits for your approval. Nothing leaves the firm without a human review.

Approval gates

High-escalation emails and client communications require attorney sign-off before Iris can act.

You control the send

Approve, edit or reject Iris drafts. The AI prepares — you decide.

The approval flow

1
Iris detects a reply neededIris

Client email requires acknowledgment

2
Iris drafts a responseIris

Review-ready reply with matter context

3
Draft appears in your queue

Waiting for attorney/staff review

4
You review and approveHuman

Edit, approve, or reject — your call

5
Communication sends

Approved reply goes to client

The AI workforce for law firms

Ready to see it in action?

Book a walkthrough and see how FernLex brings email, matters, and your AI workforce together.

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