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AI Workforce

Not software. A working AI team.

Eight specialized AI employees embedded directly into your firm's operational workflows. Coordinated by Marcus. Governed by your rules. Working alongside your people.

8 AI employeesBilingual intake6-axis risk scoringEmail intelligenceDocument draftingForm processing
How It Works

Work enters. Intelligence responds.

Legal work arrives in FernLex through any channel — intake, email, document upload, or manual entry. The system understands the work, routes it to the right AI employee, and coordinates completion. Humans remain in control at every step.

Understands the work

Marcus evaluates incoming work and determines which specialist should handle it — intake, documents, emails, or research.

Routes to the right agent

The work flows to the specialist with domain expertise. No generic processing — each agent understands its domain deeply.

Humans stay in control

Every output is checked against your firm's rules and requires human review. Nothing is finalized without attorney approval.

How the Team Works

One team. Clear lines of responsibility.

Marcus coordinates. Atlas and the specialists do the work in their domains. Every one of them reports back to your team.

Tier 1

Coordinates

Marcus — Firm Orchestrator

Evaluates incoming work and routes it to the right specialist, keeping every matter moving.

Marcus
Tier 2

Understands

Atlas, Harper & Vera

Builds the shared picture of the matter from intake, documents, and evidence.

AtlasHarperVera
Tier 3

Executes

Iris, Sage, Palmer & Portia

Handles communications, drafting, forms, and follow-through within their defined scope.

IrisSagePalmerPortia
The Workforce

Meet every AI employee.

Marcus coordinates. Atlas builds the matter picture. The specialists execute in their domains — each within your governance boundaries. Select any card to see responsibilities and examples.

Orchestrator

Matter Intelligence

Specialist Team

Workflow

How work moves through the system.

From a new lead arriving in FernLex to coordinated work recorded in the firm's operational record — here is how one matter moves through the team.

Example

From new lead to coordinated work

9 steps across the team — with human review before anything is finalized.

Lead

A new lead arrives

A prospective client submits an inquiry or intake form through FernLex.

IntakeHarper

Harper captures and qualifies intake

Conversational intake collects the details, extracts entities, classifies the practice area, and flags missing documents.

Matter

A matter is created

The qualified lead becomes a matter with its own record, permissions, and audit trail.

ContextAtlas

Atlas builds matter context

Documents, emails, and dates are linked into one picture of the matter — with risk scored and gaps flagged.

EvidenceVera

Vera analyzes evidence

OCR, classification, and entity extraction turn uploaded documents into structured, searchable intelligence.

CommunicationsIris & Sage

Iris and Sage organize communications

Incoming email is classified, linked to the matter, and scored for urgency so nothing important is missed.

DraftsPalmer

Palmer prepares drafts

Letters, motions, and emails are drafted from matter context — in draft mode, pending attorney review.

FormsPortia

Portia prepares forms

Case data is mapped to official form fields with confidence scores and source attribution.

CoordinateMarcus

Marcus coordinates the work and follow-up

Status, next steps, and deadlines are tracked across the team — and routed to your people for review.

Coordinated work — recorded with a full audit trail

Product Model

1

Legal work enters

A new matter, document, or communication arrives in FernLex

M

Marcus evaluates

Marcus

The orchestrator assesses the work and determines which specialist should handle it

3

Work is routed

The appropriate AI employee is assigned to the task

4

Specialist processes

The assigned AI employee executes with domain expertise

5

Your firm's rules check

The governance layer validates execution against policy

6

Human reviews

An attorney reviews the output and approves or requests changes

7

Record completed

Completed work is stored in the firm's operational record with full audit trail

This is the product model — how work is designed to flow through FernLex. Autonomous behavior is only claimed for functions implemented in the application.

Human Control

Your team stays in control.

AI employees work inside the permissions, approvals, and policies your firm defines. Your people hold judgment, strategy, and final authority — at every step.

Your team

Attorneys, paralegals, and legal staff — governed by

User permissions governing who on the team can trigger and view what
Matter permissions — access scoped to the matters someone works on
Approval gates before anything is finalized, sent, or filed
Every AI action written to a searchable audit trail — what was done, by which employee, under which policy decision
Any workflow overridden, redirected, or stopped at any time
Firm-level controls at the organization, client, matter, and action level

Always

The final authority. Every AI action can be overridden, redirected, or stopped by a human professional at any point.

AI Workforce

8 specialized AI employees — working

Across high-volume work: intake, email, and documents
With every item linked to the matter it belongs to
Flagging risks, gaps, and deadlines for review
In draft mode — never finalizing, sending, or filing alone
Only within their defined scope

Always governed

Every action is checked against your firm's policies. No AI employee works outside its defined role. No output bypasses human review.

Capabilities

Intelligence across every workflow.

The AI workforce doesn't live in a sidebar. It operates inside intake, matters, documents, email, evidence, billing, and client communications.

Intelligent Intake

Intelligent Intake

MarcusHarper

Prospects guided through bilingual intake. Entities extracted, practice areas classified, confidence scored. Prepared for attorney review.

Learn more
Matter Intelligence

Matter Intelligence

AtlasVera

Documents cross-referenced across the matter. 6-axis risk scoring, discrepancy detection, compliance insights. The full picture without reading every page.

Learn more
Email Intelligence

Email Intelligence

IrisSage

Every email classified, triaged, and linked to matters. Urgency scored, deadlines extracted, priority items surfaced. Your inbox becomes an action queue.

Learn more
Document Processing

Document Processing

VeraAtlas

Documents classified, entities extracted, OCR applied. Batch processing of up to 100 documents simultaneously. Intelligence fed to Atlas for matter analysis.

Learn more
Deadline Protection

Deadline Protection

MarcusPortia

Deadlines extracted from communications, critical dates monitored, court calendar feeds synced. Never let a filing deadline become a surprise.

Learn more
Financial Intelligence

Financial Intelligence

Marcus

Billable activities tracked, revenue opportunities identified, trust accounts monitored. AI-powered financial intelligence across the firm.

Learn more
Operational Record

Every action. Every decision. Recorded.

Completed work doesn't disappear. Every AI action, every human decision, every policy validation is stored in an immutable operational record with full audit trail.

Immutable audit trail

Every agent action logged with timestamps, inputs, outputs, and the policy decision that allowed or blocked it.

Policy decisions recorded

Every check against your firm's rules is logged — what was evaluated, what was approved, and why.

Agent attribution

Every piece of work is attributed to the agent that produced it. Know exactly who did what and when.

Human approval tracked

Every attorney review, override, and approval is recorded. The complete chain of custody from AI output to human decision.

FernLex Operational Record — Matter #4852
LIVE
09:14 AM
Intake session created
Auto-approved — new client intake
09:14 AM
Practice area classified: Immigration — I-485Harper
Confidence: 94% — within threshold
09:15 AM
3 risk factors flagged during intakeHarper
Flagged for attorney review
09:16 AM
Matter created and assigned to case poolMarcus
Routing approved — assignment to case pool
09:17 AM
12 documents processed via batch extractionVera
Budget: 12 work units used — within limit
09:18 AM
Matter risk score calculated: 72/100Atlas
Analysis complete — 3 gaps identified
$
Governance

Every action governed. Every output auditable.

Your firm's rules determine what AI can access and what it can do. Every AI action passes through your firm's controls — policy validation, permission checks and audit logging.

Policy Engine

Org → Client → Case → Action

Firm-level policiesClient-level rulesCase-specific constraintsAction-level gates

Decision Gatekeeper

Validates every agent execution

User permission checkMatter-scoped accessBudget validationApproval requirements

Audit Trail

Every action logged and traceable

Timestamp loggingWhat was doneBy which employeePolicy decision

Agent Lifecycle

Control agent states and health

State managementHeartbeat monitoringFirm-wide enable/disablePerformance metrics

Multi-Level Policy Engine

Policies evaluated at Org → Client → Case → Action level. Every agent action is checked before execution.

Decision Gatekeeper

All agent executions pass through a decision engine that validates permissions, budgets, and governance rules.

Audit Trail

Every agent action is logged with timestamps, inputs, outputs, and the policy decision that allowed or blocked it.

Data Isolation

Each firm's data is completely isolated. Agents operating on one firm's data cannot access another's.

Human Approval Workflows

Agents like Palmer operate in draft mode only. Nothing is finalized, sent, or filed without attorney sign-off.

Agent Lifecycle Control

Agents have defined states, heartbeat monitoring, and can be enabled or disabled per-firm at any time.

AI Workforce

Not software. A working AI team.

Eight specialized AI employees embedded directly into your firm's operational workflows — coordinated by Marcus, governed by your rules, working alongside your people.

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